Rant

Wal-Mart Customer (Dis)Service

I’ve never been a big fan of Wal-Mart, for many different reasons, but their relatively new practice of replacing part of their check-out stands with these ’self-service’ kiosks is a step beyond.
A new Wal-Mart super center opened a few months ago and about a forth of their check out stands are the self-serve variety. I [...]