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If you work in a major metropolitan area, your daily commute probably eats up a significant part of your day. A half-hour commute (typically around 25-30 miles) can easily turn into an hour or more with traffic jams and congestion.
if you travel farther, the frustration level just goes up from there. Now that gas has topped $4.00/gallon, it’s moving from frustration to major hurdle for many people. The combined cost in time and money is causing many people to reconsider their jobs.
Add to this, the cost of office space and you would think that most companies would be easy to convince to allow telecommuting to be a wide-spread practice.
Not so.
You Slacker You!
One of the most common excuses I’ve heard is that there is no way to verify that the employees are working the full 8 hour quotient. Since most people in the office don’t work a full 8 hours, I’ve never understood exactly why this is an issue. It’s more a red-herring than a reason.
Verifying that work is completed on a timely basis is usually not a significant task for an organized manager. The problem is that most unorganized managers don’t want their people too far away, since they can’t ‘drop by’ and make sure they’re working, regardless of the schedule or deadline.
The saddest part of this is that many studies show that besides making the employees happier, they actually put in more hours of work when they’re at home. it’s easy to just ‘do a couple more things’ when you only have to walk in the other room and fire up the computer. productivity for more and more jobs isn’t tied to a 9 to 5 schedule. Writing reports at midnight, or finishing off that sales survey at 3 a.m. is still working.
Out of Sight, Out of Mind
Another common reason given is if everyone is gone, the communications amongst the team will be less. To a degree, this is true, but with today’s myriad of ways to communicate (phone, IM, e-mail, virtual conferencing, etc) it’s really just a matter of making the effort to communicate. For those that can’t or won’t use alternate methods to ’sitting at your cube and yakking’, this is a significant telecommuting deterrent.
Suggest a coordinated way to communicate with your co-workers, with fallback methods. i.e.; Start with phone conversations, followed by IM for short questions and e-mail for detailed questions or conversations you want to continue. videoconferencing for group meetings, with everyone getting webcams is also a possibility (but you have to get dressed first!! No exceptions! Letting your co-workers see you in your Transformers pajamas isn’t going to get that next promotion.)
I Can’t Do It, So You Can’t Do It
Even as the common employee has more opportunity to telecommute, the same can’t be said for the managers. Managerial staff generally have to be more available to upper management, and consequently more visible to upper management, to be perceived as being effective managers. Politics, empire building, and other matters common to climbing up the corporate ladder just can’t be done at home. Schmoozing with the boss over his kid’s acceptance to Princeton, or showing sympathy for their second divorce just doesn’t sound the same via e-mail or over the phone.
As you move up the corporate ladder, it becomes more difficult to perform your duties from home. One reaction to that is the desire to keep your own staff within arm’s distance as well. A manager that can show a staff that works like a well-oiled machine is in line for a raise and/or promotion. If you can’t show off your staff, chances of promotions are less. Even if everything looks good on paper (productivity up, defects down, deadlines met, etc.) many upper-level managers rely more on their ‘gut instincts’ when it comes to judging a manager. A manager without (visible) staff is like a general without troops. Distinct disadvantage.
Ideas to Change the Hearts and Minds
If you’re campaigning to get telecommuting, compressed work schedules, or other means of shortening the commute to work, here’s some possible reasons you might want to bring up to your boss
Happy Workers - Of course, a shorter commute (or none at all) would make for happy workers, and happy workers are less likely to leave the company. Losing good employees is the bane of all managers. If you could find a job doing what you’re already doing, but be allowed to work from home, wouldn’t you seriously consider making the jump?
Extended Work Hours - Most at-home workers end up working MORE not less, so productivity would end up being higher overall. Management loves to squeeze as much work out of a person as they can, and if they get even a part of the time the employee saves in a commute back as some ‘extra work time’, it’s a benefit to the business.
Fewer Sick Days - Many employees have to take sick days off when spouses or children get sick or are ’suddenly’ out of school (teacher conferences, unexpected ‘half-day’ let-outs, snow days, etc). Also, bad weather conditions or anything short of a national emergency can be dealt with as employees can still do work from home. Less sick days = More productivity.
Less Office Space Needed - I’ve personally seen this at a number of large businesses. You get a lot of employees, but end up not having room for adequate work space. And with office space at a per-square-foot premium in many places, it makes economic sense if you can eliminate the need to acquire more office space.
Just coming up to the boss and asking if you can work from home probably will be a non-starter unless you can leverage these reasons, and probably a few more to show that it’s a benefit to the company as well as yourself. Your company and boss might be willing to work with you, if they can see a positive side to them as well.
It’s not an impossible task to convince the boss to let you work from home, just difficult.
Good Luck!
Do you have any ideas on how to convince the boss to allow you to telecommute? Leave us a comment and share them with everyone.
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June 30th, 2008 at 8:09 am
Full time telecommute will be difficult to convince anyone of. If it’s something you’re interested in, approach your boss with a proposal for one or two days a week first. Include not only the reasons mentioned in the blog post, but specific reasons why and how YOU can be more productive working remotely (e.g. you can get more done without the distraction of general office traffic). Outline what you’re specific responsibilities are, show how they can be accomplished remotely, and detail specific, verifiable, minimum goals (e.g. 500 lines of code written or debugged, 3 insurance claims reviewed, 2 prospectus compiled, etc) to be accomplished in the time you are out of the office. Little details like this go a long way with managers. And starting with short time periods can build trust which may lead to full time telecommute later.
June 30th, 2008 at 1:38 pm
“Extended work hours” - while I don’t disagree with the line of logic here and I don’t come from Missouri, I, and most of my managers, definitely do subscribe to the “Show Me” philosophy. While my gut tells me that this is true, it would be nice, and probably essential if being presented to management, to have some hard facts to back it up.
So, my question would be, are the statements made in this particular part of your analysis based solely on opinion or do you have some statistical evidence or references to studies done on the topic that support your position?
~B
June 30th, 2008 at 1:48 pm
@Braunn,
Admittedly my ‘extended hours’ is anectdotal (I just seem to work longer into the night at home), but one study I Googled just now from UC Berkley has many corroborating statements specifying gains due to increased productivity.
Take a look.
http://inst.eecs.berkeley.edu/~eecsba1/sp97/reports/eecsba1d/report/telecommute.html
July 1st, 2008 at 1:09 pm
Wow, I didn’t know that telecommuting actually increases worker productivity! I work from home myself, and really enjoy it. I often work outside the normal 9-5 hours. In fact, I get some of my best work done after midnite sometimes!
I think for certain types of workers (especially those of us who aren’t morning people!), telecommuting definitely makes sense from the employers point of view.
P2P Guy - DebtKids last blog post..Safe Deposit Boxes
July 1st, 2008 at 2:13 pm
I work remotely, which is to say the majority of my everyday colleagues are not in the same office. It is very productive for me as I have a lot of experience in my field so I can just get on with it. One downside, you miss a lot of the passing conversations that can shape major decisions.